How to File a Complaint

If you’re having an issue with a REALTOR ® and think an ethics violation has occurred, we can help. If you aren’t sure what to do, please fill out the form at the bottom of the page and we will get back to you about next steps.

If you’re ready to file a complaint, click here.

Download Resources

• Sanctioning Guidelines
• 2024-NAR Code of Ethics
• 2023 NAR Code of Ethics (can be used until June 2024)
• Before You File a Complaint
• List of Local Associations that VAR handles Professional Standards 2024
• Virginia REALTORS Citation Policy

Questions?

If you have any questions, please contact the Professional Services Department at 804 249 5714 or email us at prostandards@virgniarealtors.org

Shavon Gunnell
Paralegal/Professional Standards Administrator
Tel: 804 249-5714 ext. 805
Tel: (804) 525-2947 ext. 802 (Professional Standards line)
prostandards@virginiarealtors.org

Virginia REALTORS ®
ATTN: Professional Standards – Shavon Gunnell
10231 Telegraph Road
Glen Allen, VA 23059

Ask a question about filing a complaint.

If you have a question about the process, fill out the form below and we will get back to you.

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